Frequently Asked Questions

Effective Date: January 2022

At Fitness Guru Nola, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our in-person personal training studio or interact with us through our website.

1.1 Personal Information

When you visit our studio or use our website, we may collect the following types of personal information:

• Contact Information: Name, phone number, email address.
• Health and Fitness Information: Medical history, fitness goals, and progress reports.
• Demographic Information: Age, gender, and other relevant personal details.
• Other Information: Any other information you choose to provide, such as feedback or inquiries.

1.2 Non-Personal Information

We may also collect non-personal information such as:

• Technical Data: IP address, browser type, operating system, and browsing behavior.
• Usage Data: Information about how you use our website and services.

2.1 To Provide and Improve Our Services

We use your personal information to:

• Schedule and manage your personal training sessions.
• Track your progress and customize your training plan.
• Process payments and handle financial transactions.
• Communicate with you regarding appointments, updates, and special offers.

2.2 For Marketing and Communication

With your consent, we may use your information to:

• Send promotional materials and newsletters.
• Inform you about upcoming events and special promotions.

2.3 To Ensure Security and Compliance

We use your information to:

• Ensure the security of our services and protect against unauthorized access.
• Comply with legal obligations and regulatory requirements.

3.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our business, such as:

• Payment processors.
• Marketing and communication partners.
• IT support and web hosting services.

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to legal processes, such as subpoenas or court orders.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5.1 Access and Correction

You have the right to access and correct your personal information. If you wish to review or update your information, please contact us using the details below.

5.2 Opt-Out

You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or contacting us directly.

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website. Your continued use of our services following the posting of changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

FItness Guru Nola
701 David Drive Suite C
Metairie, Louisiana 70047
9143571672

julianraderman@fitnessgurunola.com

Thank you for trusting Fitness Guru with your personal information. We are committed to safeguarding your privacy and providing a secure and positive experience.